Return policy

This policy covers prints ordered from this site. For the print itself, shipping and framing, see Prints.

Returns for any reason

You can return a print for any reason within 3 business days of delivery, as shown by the carrier's tracking.

Condition

Return the print undamaged, rolled in its original tube or a similar sturdy tube.

How to return a print

  1. Within 3 business days of delivery, reply to your order confirmation email or use the contact page. Include your order number and say you'd like to return the print.
  2. I'll reply within 1–2 business days with the return address.
  3. Ship the print back in a tube. You pay the return shipping; please use a tracked service.

Refunds

Once the print arrives back, I'll issue a full refund of the print price and any sales tax to your original payment method within 2 business days. Shipping to you was free, so nothing is deducted. Your bank may take 5–10 business days to show the refund.

Damaged in transit

If your print arrives damaged, email a photo of the damage and the tube within 3 business days of delivery. I'll send a free replacement; you don't need to return the damaged print.

Lost or wrong prints

If tracking shows your print lost, or you receive the wrong photograph, contact me and I'll send the right print at no cost.

Cancellations

You can cancel for a full refund until your print ships. Contact me as soon as possible.

Exchanges

There are no direct exchanges. Return the print for a refund and order the one you want.

Questions

Contact me or reply to your order email.

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